Schedule Technician Appointment

I need to schedule a technician to come assess my internet speed at my house. I have followed the directions / prompt / suggestions of Xfinity Assistant at least 10 times today and it never takes me to the promised place to schedule an appointment. Please contact me to schedule an appointment.

Responses

XfinityJorge

Official Employee

•

1.5K Messages

14 days ago

user_n127pa Hello there! Thank you so much for using our Forums to contact our Xfinity Support Team. We are here to see what is going on with your speed. Can you send us a DM with your name and address to get started? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Customer Service

user_n127pa

Schedule Technician Appointment

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