Visitor
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1 Message
Schedule Service Technician to Repair/Activate Coax Port
I need a Service Appointment for someone to come out and activate a coax port in my apartment that isn't working. As far as I can tell there is only one coax port in the apartment that works and it is not the one that I want to use. I cannot get through the chat assistant to schedule an appointment so I'm posting on this forum hoping for an appointment.
EG
Expert
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115.3K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemitrius
Official Employee
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2.4K Messages
2 hours ago
Hey @user_vtudq6, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to schedule an appointment to get a technician to activate an outlet. There can be charges associated with this type of visit.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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