1 Message
Schedule appointment
I have went through the troubleshooting many times and it still won’t let me schedule an appointment because it just keeps loading. 3 days of no internet after xfinity workers worked on the lines.
1 Message
I have went through the troubleshooting many times and it still won’t let me schedule an appointment because it just keeps loading. 3 days of no internet after xfinity workers worked on the lines.
XfinityArmand
Official Employee
•
2.2K Messages
3 months ago
Thank you so much for taking the time to reach out to Xfinity Support @user_vom4yj! We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your service. No worries! You have reached out to the best team to help get things back on track for you. So that we can get started, please feel free to shoot us a private message with your details, and we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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