Visitor

 • 

1 Message

Sunday, December 7th, 2025 11:47 AM

Schedule a home visit

Bought a new television and there is no HD, picture is not sharp

Oldest First
Selected Oldest First

Official Employee

 • 

1.9K Messages

11 hours ago

Hey @user_yoq0lf , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out concerning your service. I would be more than happy to offer my assistance looking into this further for you. What type of TV is it? Are you using a cable box or stream app? 

forum icon

New to the Community?

Start Here