1 Message
Scam caller ID with Xfinity
I received a called with the caller ID as Xfinity. They called me asking me I'm eligible for a deal with adding a mobile phone line for $45 off my current bill. I asked what account are they calling about, and he says it's confidential and asked me to confirm my phone number with the code that was texted to me. I told him the code and he told me what my address and plan was. In the end I declined the offer and we hung up. Is this a scam?
Official Solution
XfinityDemitrius
Official Employee
•
1.8K Messages
1 year ago
Hey @user_7we46i,
Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY.
It is best to remain safe, so we do provide a variety of outlets to secure your information. I do recommend visiting our Xfinity Internet Security site where you can report suspicious activity, view our current reports of fraud/spam, and online safety issues.
You can also visit our "Your information, your privacy, your choices" support page with a variety of options to keep your information safe, settings, and more such as setting preferences for marketing material via call, text, or email.
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