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sm482
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Wednesday, June 26th, 2024 9:52 PM

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Samsung S24 ultra missing stylus

Isn't the Samsung S24 ultra supposed to come with a stylus? Mine did not. Of course you can't call the store. What's up with that?

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11 months ago

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XfinityDemitrius

Official Employee

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1.8K Messages

11 months ago

Hey @sm482, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the recent Xfinity Mobile device. I would be more than happy to offer my assistance looking into this further for you.

 

The Xfinity Stores are customer facing only and do not have a phone number for the public. I would highly recommend visiting a local Xfinity Store or calling our dedicated Xfinity Mobile team by calling 1 (888) 936-4968 to review options.

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sm482

New Poster

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3 Messages

It's okay.  When I bought the phone, they told me NOTHING about it.  I finally found the S Pen IN the phone!  But thanks for getting back to me!

11 months ago

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XfinityAlfonso

Official Employee

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1.7K Messages

It's our pleasure! We are always here to answer your XM and Xfinity residential service questions. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

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