Visitor
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2 Messages
Same - Day Delivery Issue
I too just got a text saying my package couldn’t be delivered and they would try again. This was an hour after I ordered it.
whats going on with Xfinity?
Visitor
•
2 Messages
I too just got a text saying my package couldn’t be delivered and they would try again. This was an hour after I ordered it.
whats going on with Xfinity?
XfinityJustinM
Official Employee
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930 Messages
7 hours ago
Greetings @user_g4bxrh,
In some areas we offer same-day delivery for orders that are placed before 3:00pm local time. It sounds like there may have been an obstacle that prevented the delivery. In these scenarios the delivery party will typically attempt to deliver the device again next day. I'll set a reminder to follow up with you tomorrow afternoon to see if the equipment was successfully delivered. 👍
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