Safety Hazard

I would like to know how to I can get the temporary on-the-ground line that is running along my property buried.  I cannot move any of my tractors or equipment off the property without running it over, nor can I let my animals out freely because they are chewing on it!  I have called off work 2 days now for fake appointments that your customer service reps told me I have, yet no one has ever shown up or called to cancel. This line is posing a severe physical liability for our pets and for our motorized equipment, that we cannot use to maintain our property. The chat agents are all liars and tell you what you want to hear, only to have you take time off of work to sit and wait for a worker who never shows up!  I would like to know when this line will be buried because it cannot sit here all winter as we will never be able to get out of our home without moving equipment!