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Visitor

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3 Messages

Thursday, March 16th, 2023 10:46 PM

Closed

Rewards program

Won’t let me join rewards program but I meet the criteria 

Official Employee

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3K Messages

2 years ago

Hey there, thanks for reaching out through Xfinity Forums! We would be happy to help you with the Xfinity rewards program to get enrolled. Are you getting an error message at all when you are trying to enroll?

Visitor

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3 Messages

@XfinityJeniece​ says account isn’t eligible. But I am eligible according to your eligibility rules https://www.xfinity.com/Corporate/Customers/Policies/rewards

Official Employee

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3K Messages

2 years ago

I would be happy to take a deeper look into your eligibility! I definitely want you to have access to the Xfinity Rewards! Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

Visitor

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3 Messages

@XfinityJeniece​ I don’t see that chat icon at the top right of page. Can you help?

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