2 Messages
Rewards gone and now ineligible
When I try to sign in to my rewards I am told I am ineligible. I had access to rewards up until about a month ago. I’m hoping someone can look into it and tell me why I’m ineligible. I appreciate the help.
2 Messages
When I try to sign in to my rewards I am told I am ineligible. I had access to rewards up until about a month ago. I’m hoping someone can look into it and tell me why I’m ineligible. I appreciate the help.
XfinityAirelle
Official Employee
•
2K Messages
7 months ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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