Carsoned98's profile

Visitor

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4 Messages

Thursday, June 4th, 2026 7:41 PM

Rewards Amazon Issue

Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device. 

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Official Employee

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283 Messages

10 hours ago

Hello @Carsoned98 and thanks for sharing your experience with us on our Xfinity Community forums.  

When you tried to make the redemption of the code, was it by clicking the link from the Xfinity Membership page in the app, or did you attempt to enter the code manually on the Amazon landing page for redemption?

Sometimes copy/pasted codes can have extra characters in them (i.e. spaces/hidden characters) depending on the method used.  

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