Visitor

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1 Message

Thursday, May 7th, 2026 11:35 PM

Return shipping label

I had two separate boxes one with a balance,and the other just received. THERE is a block on my account for not returning equipment so I can get my refund from this recent order. I need a return shipping label,tracking#.So I can take and return in person.

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Expert

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117.8K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

3 hours ago

Hey @user_lgj5tt , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your shipping label. Please check out How to return your Xfinity equipment. This will give you the guide for returning equipment and shipping labels. 

(edited)

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