Hi! You can sign in at xfinity.com/returns to select your equipment and print a prepaid UPS return label. Check the serial number on the device to make sure you’re returning the right one. You can also take it to an Xfinity Store without a return label and get a receipt there.
Did you recently replace equipment, or did you receive a return notice? Let us know what prompted the return so we can help identify which item needs to go back.
XfinityAirelle
Official Employee
•
3.6K Messages
2 days ago
Hi! You can sign in at xfinity.com/returns to select your equipment and print a prepaid UPS return label. Check the serial number on the device to make sure you’re returning the right one. You can also take it to an Xfinity Store without a return label and get a receipt there.
Did you recently replace equipment, or did you receive a return notice? Let us know what prompted the return so we can help identify which item needs to go back.
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