Visitor

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1 Message

Thursday, October 16th, 2025

return old equipment

I need to return old equipment but system will only select current equipment which I dont want to return.  Just keeps going in a circle

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Official Employee

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269 Messages

2 days ago

Good afternoon @user_tqdij2, and thanks for posting to the community forums today, I hope this message finds you well. You have reached the right team that can take a look at the issue with the equipment return. You mentioned that the system will only select current equipment, is that on the digital return center on Xfinity.com?

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