Hey @user_hdy4l4, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out. We make returning equipment quick and easy. To return any equipment, you can visit any local Xfinity Store, local UPS Store (Package and Ship for no charge), or print a return label online through our Digital Return Center. Details, hours, and more can be found by visiting our 'How to return your Xfinity equipment' support page. If you happen to not see a device listed, it may not be eligible for a return label and a visit to the Xfinity Store or UPS Store may be needed.
user_d7ivr3 Yes, we still have an agreement with UPS to be used to return our equipment.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDemitrius
Official Employee
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1.8K Messages
2 months ago
Hey @user_hdy4l4, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out. We make returning equipment quick and easy. To return any equipment, you can visit any local Xfinity Store, local UPS Store (Package and Ship for no charge), or print a return label online through our Digital Return Center. Details, hours, and more can be found by visiting our 'How to return your Xfinity equipment' support page. If you happen to not see a device listed, it may not be eligible for a return label and a visit to the Xfinity Store or UPS Store may be needed.
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