1 Message

Friday, October 13th, 2023

Closed

Return label for mobile exchange

Edited: "Personal Information"

l am still waiting for my return mail label for my iPhone exchange credit.

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Official Employee

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1.7K Messages

2 years ago

@user_s7ptq1 Hey there, thanks for being part of our XFINITY Mobile family. We'd love to help, but we don't have access to XFINITY Mobile accounts via social media, I do apologize.

We would suggest contacting our Mobile experts via one of the following methods:

• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile

Our XFINITY Mobile partners are available daily from 7 am to 9 pm EST. I'm confident they'll be able to get this resolved for you.

3 Messages

2 years ago

Did you ever figure this out? Having the same issue 

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