Hi there, @user_bdmsf7! Thanks for reaching out to us here on the Community Forum! Just so you're aware, it's easier than ever to change services and check for eligible promotions. If you log in with your primary XFINITY ID and head over to: https://www.xfinity.com/planbuilder, you can browse and compare service plans and options, and even change over right online! If you do need manual assistance, we would certainly be happy to help. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
XfinityFrank
Official Employee
•
1.3K Messages
3 months ago
Hi there, @user_bdmsf7! Thanks for reaching out to us here on the Community Forum! Just so you're aware, it's easier than ever to change services and check for eligible promotions. If you log in with your primary XFINITY ID and head over to: https://www.xfinity.com/planbuilder, you can browse and compare service plans and options, and even change over right online! If you do need manual assistance, we would certainly be happy to help. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
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