Visitor
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3 Messages
retention against ATT fiber
Hello - ATT fiber has recently been installed in my Neighborhood after weeks/momths of them digging almost every yard of our 700 home community. They are being aggressive in their sales and offers as they have never had access before. I have been a loyal Xfinity customer for over 12 years as well as my family. I would like to get a much better deal from Xfinity before I decide to cancel and switch. Please contact me.
XfinityJustinC
Official Employee
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2.1K Messages
2 hours ago
Hello, @sidweb thank you for reaching out over Xfinity Forums. Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
You've contacted the right place for an account review, and we appreciate you wanting to check on promotions before looking at another provider. Since you have already sent the direct message, I'll follow up with you there to continue.
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sidweb
Visitor
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3 Messages
1 hour ago
Quite astonishing. For the public record here. If I was a new customer, I am told I could get 1G internet speed, plus Hulu, plus Disney, plus peacock for $60 per month for 5 years with no contract. However, since I am already a paying customer paying 100 a month for only 800MB and NO services, Xfinity believes it is better to let me cancel my service than offer to try to keep my business. That is a very strange business practice! Oh well.
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