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Visitor

 • 

1 Message

Thu, Jul 15, 2021 1:38 PM

Restoring a disconnected service

My service was disconnected a few years ago and was looking to restart it. I still have my previous equipment

Responses

Official Employee

 • 

183 Messages

2 m ago

Hello @user_df236a! Thank you for reaching out to us here on our Forums platform. I hope your morning is treating you well. I will be more than happy to look into restarting your services. 

 

Can you please send us a direct message to begin? Here's the detailed steps to direct message us: 


 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

We look forward to hearing from you soon! 

Official Employee

 • 

215 Messages

2 m ago

Thanks for your time getting your service up and running! If you have any questions, please reach out.

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