@XfinityJustinM I can't call anyone and keep being redirected to xfinity mobile and Noone can find my account. I spend hours on the phone with NO HELP
We're always game to perform some research, @user_6xlkqw! We'll do all we can to turn your recent experience around, just send us a direct message with your full name and service address.
How to Send Us a Direct Message: 1. Click "Sign In" if necessary. 2. Click the "Direct Messaging" icon. 3. Click the "Start new conversation" (pencil and paper) icon. 4. In the "To:" line, type "Xfinity Support". 5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 6. A "Xfinity Support" graphic will replace the "To:" line. 7. Type your message in the text area near the bottom of the window. 8. Press Enter to send it.
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XfinityJustinM
Official Employee
•
866 Messages
3 hours ago
Hi @user_6xlkqw,
We're here to help in any way that we can, would you be able to tell us a little more about the issue that you are being faced with?
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