Good morning user_obffhu! Thanks so much for reaching out to us here on our Xfinity Forums for help with finding your Wi-Fi network. I'm sure you want to get connected to access your awesome Xfinity internet services. When you activated the service did you set up a specific network name?
You also have the option to hide your network name and that can be managed in the Xfinity app. Do you see your network details in the Wi-Fi tab of the Xfinity app?
I need service connection too. Yes, I did everything the app suggested then it leaves me hanging once it realizes I need a service tech. This has happened way too many times. I need someone to call me ASAP!
user_ipvik5 Thanks for reaching out and letting us know. In the future if you need help please create your own public post so that proper help and ticketing can be provided and created. Thank you for following our community guidelines. That said please feel free to send us a DM with your full name and complete address.
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XfinityPaula
Official Employee
•
1.6K Messages
8 days ago
Good morning user_obffhu! Thanks so much for reaching out to us here on our Xfinity Forums for help with finding your Wi-Fi network. I'm sure you want to get connected to access your awesome Xfinity internet services. When you activated the service did you set up a specific network name?
You also have the option to hide your network name and that can be managed in the Xfinity app. Do you see your network details in the Wi-Fi tab of the Xfinity app?
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user_ipvik5
Visitor
•
1 Message
5 hours ago
I need service connection too. Yes, I did everything the app suggested then it leaves me hanging once it realizes I need a service tech. This has happened way too many times. I need someone to call me ASAP!
1
0