New Poster
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3 Messages
Request to return equipment I don't have
I recently closed my Xfinity account and now I'm receiving text messages to return equipment I don't have. Also, when I open the link provided, the equipment selection drop down is blank. No one in my household has seen the equipment either. Can you please look into this?
XfinityFrank
Official Employee
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1.3K Messages
2 years ago
Hey there @BLock256 Thanks for reaching out on this! I do see your private message and will continue working with you there!
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EG
Expert
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110.4K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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