AustenH's profile

New Poster

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4 Messages

Wednesday, October 11th, 2023

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Request to cancel the xfinity service

I'm requesting to talk with verified Xfinity staff to cancel my xfinity service

I tried to fill the callback sheet but my phone is currently unable to receive phone call (message is ok)

I can talk through email(the one bind to the account), text message( binded phone number), or any other way to talk.

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Retired Employee

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1.1K Messages

2 years ago

Hey @AustenH, thank you for creating a public post to help with our guidelines. Our goal is to try and answer questions as publically as we can and we appreciate your help doing that. In this case since cancelling does require personal information we wouldn't post publically, I'll also will be replying to your private message. Look forward to working with you.

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