Visitor
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1 Message
Request to Cancel Internet Service
Hi, I am relocating and no longer need Internet service at my current address.
My new address does not have Xfinity as a provider, so I will be unable to move my service plan with me.
Thank you for your help.
Best,
Alec
Accepted Solution
XfinityAdrienne
Official Employee
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1.7K Messages
8 hours ago
It was a pleasure working with you today, @user_0f885a! I am happy we were able to get the account all handled for your move, and we do hope the move goes smoothly. Please don't hesitate to reach out if you have any other questions/concerns, we are happy to help!
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XfinityDemitrius
Official Employee
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2.4K Messages
1 day ago
Hey @user_0f885a, Thank you for visiting our official Xfinity Forums Community support page. We are sorry to see you go! We can most certainly go over the Xfinity account and see what options are available.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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