Request New Service

Hello. I would like to please request new service of internet for [Edit: Personal Information].

Oldest First

Selected Oldest First

Expert

•

113.4K Messages

10 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

Official Employee

•

2.3K Messages

10 hours ago

user_ww51do Hi there! We are happy to help you with this request. Please send us a DM with your full name.

How to Send Us a Direct Message:

Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

0

Customer Service