Visitor

 • 

1 Message

09/30/2026 3:51 AM

Request for Above ground or below ground cable

Hello, i am moving to a new home, loved being an xfinity customer, but unfortunately i believe there are no lines to it yet, however a home according to broadbandmap.fcc.gov, a nearby home has service and id love to remain a customer

Oldest First
Selected Oldest First

Expert

 • 

121.8K Messages

4 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

3K Messages

4 days ago

Hey @user_5jzpk5, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to submit a serviceability request to see if we can provide services to your new home.

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and current complete service address (Including the city, state, and zip code), and I'll be happy to help.

forum icon

New to the Community?

Start Here