Visitor
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1 Message
request a serviceability survey
I would like to request service to be added to your system for my address. You have service available 2 doors up from me and 2 doors down from me. What are my next steps?
Visitor
•
1 Message
I would like to request service to be added to your system for my address. You have service available 2 doors up from me and 2 doors down from me. What are my next steps?
XfinityJeniece
Official Employee
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3.9K Messages
6 hours ago
Hey there, @user_my00a9, thanks for reaching out through Xfinity Forums. I would be happy to check on your serviceability! We would love to have you join Xfinity and appreciate your interest! Can you please send us a Direct Message with your full name and address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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