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Visitor

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1 Message

Tuesday, May 6th, 2025 7:58 PM

Report a service outage

I would like to report an outage at our work. I do not have an account number

Official Employee

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1.8K Messages

1 day ago

Hi there, @user_jxw8f3 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the inconvenience the service interruption is causing you. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further. Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.-Richard

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