Repeated internet outages in beacon hill

user_yspw60 Hi there! Thank you so much for taking the time out of your morning to contact our Xfinity Support Team. I am sorry to hear about the connection issues in your area and we are here happy to look into what can be affecting your area. In order to get started can you send us a DM with your complete name and service address? 
To send a "direct message" / "private message" message to Xfinity Support:
 • Click "Sign In" if necessary
 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 
 • Click the "New message" (pencil and paper) icon
 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 • An "Xfinity Support" graphic replaces the "To:" line
 • Type your message in the text area near the bottom of the window
 • Press Enter to send it