U

Visitor

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2 Messages

Saturday, April 8th, 2023 7:36 PM

Closed

Renew Contract

​​Hello, my plan is ending soon and I'm looking for some help to renew my internet contract and get the promotional pricing like I have in the past. How can I go about doing that? Thanks​​

Official Employee

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2.5K Messages

2 years ago

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

Visitor

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2 Messages

@XfinityAirelle​ Hi Arielle, thank you for the quick response. I sent a message about 5 min ago, how long does it typically take to receive a response?

Problem Solver

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393 Messages

We have received your Direct Message and will be glad to continue assisting your from there @user_0f9ff1

I no longer work for Comcast.

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