U

Visitor

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1 Message

Thursday, March 10th, 2022 12:13 AM

Closed

renew contract

How can I renew my current contract? It is near its end and would like to renew.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

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933 Messages

3 years ago

Hi @user_dd5519, thank you for reaching out. I know what it's like looking for the best rates and bundles offered. I'm always looking for the best deals on services myself.  I would be happy to look into this for you and I'm happy you reached out to our Digital Care team. We're experts in repackaging all customers with the latest deals available. I will respond to your direct message. 

Regular Visitor

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3 Messages

3 years ago

I have been a Comcast/Xfinity customer for over 20 years.  I also just moved from Verizon to Xfinity mobile 2 years ago.  My 2 year contract just ended and my bill went up almost $30.

I would like to renew my contract at a lower rate.  I have already purchased serveral Roku devices for the house to save $ on my bill.  My bill is now higher than ever.

I have the Super + TV package which is now $184.99.  I was paying $159.99.  How can I renew for this rate?

Valued Contributor

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406 Messages

Thank you for contacting us on the forums, @Mboulay! I would be glad to find a new package for your residential services.

 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

I no longer work for Comcast.

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