Dennis110's profile

Regular Visitor

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2 Messages

Sunday, February 28th, 2021 4:00 PM

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Removing Xfinity TV from my plan

I currently have the Internet & TV plan and would like to remove TV asap and keep Internet! It's not clear how to do this online.  We've had enough of the monthly increases for something that we rarely use.

Problem Solver

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788 Messages

4 years ago

@Dennis110 Thanks so much for taking the time to reach out to us regarding your billing concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message (find out how to do so with this link https://comca.st/3r3qJx6) with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3bLu4KN;

Visitor

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1 Message

4 years ago

I have 4 tvs on my account -- I am removing one -- How do I take it off of my account and stop paying for that particular one.

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