Visitor
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1 Message
Removing Equipment
I have 4 tvs on my account -- I am removing one -- How do I take it off of my account and stop paying for that particular one.
Visitor
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1 Message
I have 4 tvs on my account -- I am removing one -- How do I take it off of my account and stop paying for that particular one.
CCStephanieK
Problem Solver
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909 Messages
4 years ago
Hello, @user_8194b5! I'd love to go over how to get the box removed from your account. In order to have the charges associated removed, we'll need to have the box returned to us. Once returned, the charges for the 4th box will be removed. We offer the option to drop off at a UPS store location, UPS home pick up or an drop off at an Xfinity store. Please check out our Return Center for more information on our return process. For the closest store locations, please enter your address on our Store Locator
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