Thanks for reaching out on our Xfinity Community forums @tysonshirelle!
We’d be happy to help you explore options that don’t include Choice TV and make sure you’re getting a plan that works better for you.
When you have a moment please send us a Direct Message that includes your full name and complete service address, and we’ll take a closer look together.
How to Send Us a Direct Message*: (*Note: Never send a direct message to us unless requested by us.)
Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
XfinityCliff
Official Employee
•
760 Messages
6 hours ago
We’d be happy to help you explore options that don’t include Choice TV and make sure you’re getting a plan that works better for you.
When you have a moment please send us a Direct Message that includes your full name and complete service address, and we’ll take a closer look together.
How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)
Click Here For an example of how to send us a Direct Message.
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