Visitor
•
1 Message
Removal of abandoned line
Hi, I'd like to request the removal of an abandoned line from the post to our house. The line has become loose and is too low and posing a safety hazard.
Please advise, thanks
Paolo
Visitor
•
1 Message
Hi, I'd like to request the removal of an abandoned line from the post to our house. The line has become loose and is too low and posing a safety hazard.
Please advise, thanks
Paolo
XfinityJanelle
Official Employee
•
2.5K Messages
2 hours ago
Hey @user_ovjj2b , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your cable line. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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