2 Messages

Wednesday, March 11th, 2026 9:36 PM

Remote won’t turn on tv

When I press the on button the light turns red

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Official Employee

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3.3K Messages

3 hours ago

 

Hello, user_44bixr! I know I'd be reaching out too if my remote was having issues. Have you tried changing the batteries to see if it helps? So you're aware you can always pick up a remote at a nearby Xfinity service center. And, our team can help ship one as well.

 

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