Visitor
•
1 Message
Remote pairing
I needed a new remote that never came from Xfinity. I’m trying to use one I have in my house but directions to pair remote is not working
Visitor
•
1 Message
I needed a new remote that never came from Xfinity. I’m trying to use one I have in my house but directions to pair remote is not working
XfinityDemitrius
Official Employee
•
2.3K Messages
1 hour ago
Hey @user_rfuxuf. Thank you for visiting our official Xfinity Forums Community support page. I can most certainly help assist with getting a new remote shipped and seeing if we can get the existing one working.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
0
0