Relocating outside cable line

I'm doing construction on the property outside my home and need the outside cable line relocated. How do I schedule a service call to have that done?

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XfinityBrianH

Official Employee

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2.3K Messages

1 year ago

Mindogg7 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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user_zmfb9s

Visitor

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1 Message

I have the same issue ex. relocating cable line above ground...where is the chat icon in the top right corner of the forums' page?

How do I DM to schedule an appointment for a tech to do onsite work?

1 year ago

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XfinityMartyR

Official Employee

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3.3K Messages

user_zmfb9s Hello! I would recommend creating your own post on the Xfinity Community Forum, so the Community can have a full understanding of your concerns. Then we can point you in the right direction, or ask you to send a direct message if needed.

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1 year ago

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Customer Service

Mindogg7

Relocating outside cable line

XfinityBrianH

user_zmfb9s

XfinityMartyR

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