Visitor

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2 Messages

Tuesday, October 21st, 2025

Relocate cable feed for addition

We are adding an addition to our house which will require relocation of the comcast cable feed and demarc to a new location. We are relocating our electrical service for the same reason, and will be moving it underground on the other side of the house (actually closer to the pole). We are planning a low voltage conduit in addition to the electrical service conduit. How do we arrainge for comcast and/or our electrician to relocate the comcast cable.

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Official Employee

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356 Messages

11 hours ago

Greetings @user_f2x4tt, we can have a technician come out to relocate the drop if it is possible. How far are you along in the plans, when are you expecting the addition to take place?

Visitor

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2 Messages

@XfinityJustinM​ Thanks for the quick reply. We are completing the site prep for the addition now (plan and variance approved). Permit for the electrical work has been approved, and boring for the relocated electrical service may start as soon as this Thursday, or as late as next week. We would like to coordinate the requirements for a low voltage conduit we can install with the electrical bore, and to agree on a new location for the demarc.

Thanks much, David.

Official Employee

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1.6K Messages

You bet, we are happy to help as quickly as possible @user_f2x4tt! Can you send us a DM to get started so we can dive into the account further with you?

 

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