Visitor

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3 Messages

Tuesday, January 20th, 2026 6:02 PM

Reinstate My Cable Service

I spoke to one of your service people to get credit for one of 4 TV boxes I returned 2 months ago.  This lady wanted me to buy things I was not interested so she turned of my to cable service for my tv.

please reinstate by cable service for my tv.  This Lady was not happy with me because I would not buy her package.

Please turn on my cable service and give n me credit for my return     [Edited: "Personal Information"]     please respond to this request

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Official Employee

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2.3K Messages

9 hours ago

Hello user_1q6rjd thank you so much for taking the time out of your day to reach us here via our Xfinity Forums, and for sharing your recent experience. This is never what we'd want for you as a valued customer, and will do all we can to help. 

 

 

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Keep yourself protected – Our Official Employees are helping in various areas of the community. For account specific questions, we may need to authenticate your account, for your security and the security of your account we will always do this via a private message. To keep yourself and your account secure please avoid posting that personal information in public posts.

 

 

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