Visitor

 • 

1 Message

Wednesday, January 21st, 2026 5:15 PM

Refused and returned shipment back to Comcast

"1 refused /returned the UPS shipment; please note on my account that I did not accept this equipment and confirm no new charges or services were activated."

Oldest First
Selected Oldest First

Official Employee

 • 

3K Messages

4 hours ago

 

Thanks for letting us know. We can definitely help make sure everything is documented correctly. 

 

Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

forum icon

New to the Community?

Start Here