Refunds

I received a email saying I was making claimed refunds on multiple accounts.  I only have one account.  I was hacked into my account a week ago with someone ordering over $900 on my account but Amazon did cancel the order and my account and credit card. I did signed in to make a new account and I am waiting for a new credit card so I  can use my account and join prime membership again. I truly believe it was sent in error.

Thank you 

Kathy [Edited: "Personal Information"]