Hey @user_b1assw, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy review the Xfinity account and billing to see if there is a balance owed or credit balance.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
XfinityDemitrius
Official Employee
•
3.1K Messages
2 hours ago
Hey @user_b1assw, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy review the Xfinity account and billing to see if there is a balance owed or credit balance.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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