U

Sunday, February 4th, 2024 8:30 PM

Closed

Refund

I can't connect to the now wifi pass I paid for or log in. I tried everything  and still doesn't work so I would like my money back now

Expert

 • 

110K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.5K Messages

1 year ago

Hi @user_o2d3q0 Thank you for reaching out on the Xfinity Community Forums. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass. I sincerely apologize we currently do not have support NOW Wi-Fi over the community forums platform. 

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