Visitor
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1 Message
Refund Debit card expired without me using it.
Hi Xfinity Support Team,
I recently discovered that the refund debit card issued to me has expired before I had the chance to use it.
The card expired in October 2025. Could you please help me request a replacement card or reissue the refund in another form? I would really appreciate your assistance in resolving this.
Thank you
XfinityJeff
Official Employee
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628 Messages
3 months ago
Good morning @sam2004, and thank you for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear that you never got a chance to use the prepaid card before it expired, but you have reached the right team that can take a look at this for you and see what can be done. I see you already sent us a private message, so we will continue there.
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user_es4b9i
Visitor
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3 Messages
8 hours ago
a debit card thaat was sent to me expired before i used it i would like to get a new one
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