Visitor
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3 Messages
Refund Card Expired
I was issued a refund via a debit card and the card has expired. I would like a new one please, or a check for the refund amount.
Visitor
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3 Messages
I was issued a refund via a debit card and the card has expired. I would like a new one please, or a check for the refund amount.
XfinityAdrienne
Official Employee
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1.9K Messages
2 days ago
Good Morning, @Mrp21! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. Oh no, we hate to see that the card has expired. We would recommend reaching out to our Xfinity Incentive team here. You can contact them on this number 1-833-269-9036. Please let us know if you have any further troubles, we would be happy to help!
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XfinityJustinC
Official Employee
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2.3K Messages
7 hours ago
@Mrp21 Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
With you having already sent the direct message, I'll follow up with you to continue looking into the expired gift card reissue.
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