C

Visitor

 • 

1 Message

Sunday, July 6th, 2025 11:00 PM

Recordings

Cannot get into my recorded programs

Official Employee

 • 

1.9K Messages

2 days ago

Hey @Ctm, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Video DVR recordings. I would be more than happy to offer my assistance looking into this further for you.

 

Could you please provide more information such as the device you are experiencing issues on (DVR, Stream App, mobile device, etc) along with any possible error codes or messages that appear to better help us identify and troubleshoot? I hope to hear from you soon. 

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