Visitor
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1 Message
Reconnect service
My services were suspended due to late payment. A payment was made but I still do not have service.
Visitor
•
1 Message
My services were suspended due to late payment. A payment was made but I still do not have service.
XfinityAirelle
Official Employee
•
3.3K Messages
5 hours ago
Hi there! Thanks for reaching out.
Once a payment has been made, it can take up to 24 hours for your services to be automatically restored, depending on how the payment was made and when it was processed.
If your service has still not been restored after 24 hours, please come back to this public thread and let us know. We'll be happy to take a closer look at the account and help determine the next steps.
We appreciate your patience and hope you're back up and running soon! 😊
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