11 Messages

Sunday, February 4th, 2024 5:19 PM

Closed

Recertified ACP with new Address, but Xfinity has not added my new Application number to my account

After moving and transferring our Xfinity service, I recertified for ACP/Lifeline with my new address, and I have tried to talk to Xfinity with chat app and on the phone to add to it, but they still haven't. Can someone please send me an Xfnitiy email address or maybe help me with getting this over to them please?

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Official Employee

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2.8K Messages

2 years ago

@user_mnru4b Please contact our experts for help with ACP at 1-855-846-8376. This department will be able to help you and answer all your questions. :-)

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