New Poster
•
3 Messages
Recently lost power due to Ian and my Wi-Fi is working but my cable tv is not
Recently lost power due to Ian and my Wi-Fi is working but my cable tv is not
New Poster
•
3 Messages
Recently lost power due to Ian and my Wi-Fi is working but my cable tv is not
CCErika
Problem Solver
•
339 Messages
2 years ago
Hello! @Vialee
We hope you and your loved ones stay safe during Storm Ian. Download the Xfinity app or check My Account to monitor your services and stay connected in the event power is lost. Check out the Xfinity Response Center for additional information.
To confirm, your power is back on since WiFi is working as normal now?
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