Vialee's profile

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3 Messages

Thursday, September 29th, 2022 5:22 PM

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Recently lost power due to Ian and my Wi-Fi is working but my cable tv is not

Recently lost power due to Ian and my Wi-Fi is working but my cable tv is not 

This conversation has been merged. Please refer the main conversation:

Hurricane Ian

Official Employee

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268 Messages

4 months ago

Hello! @Vialee

 

We hope you and your loved ones stay safe during Storm Ian. Download the Xfinity app or check My Account to monitor your services and stay connected in the event power is lost. Check out the Xfinity Response Center for additional information. 

 

To confirm, your power is back on since WiFi is working as normal now? 

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